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Testimonials

At Cross Communications, we’ve had the privilege to work on numerous Indianapolis Audio Visual projects including Home Theater and Home Security Systems. Read what our customers have to say about our services below!

Rate Cross Communication’s services here.

Thank you so much!

We have always liked working with Cross and Will most assuredly suggest to the new home buyers to use you guys too!

Dale J.

We absolutely love the system

Our parents of jealous of it!

Mark did a terrific job, and I cannot give him adequate glowing remarks. He stayed for 5 hours on the first day to install, and even came back the next day to fix an issue with one of our sensors. He is a very hard worker and incredibly kind and personable. I was impressed.

Thank you so much for following up. We're excited for the smoke sensors next month as well.

Thank you!

 

Janice

We continue to recommend your firm to anyone who is looking for a technology upgrade

My wife and I have been customers of Cross Communications since our Ryland home was under construction. Brock (Cross) did an outstanding job in developing our technology plan as construction was wrapping up. Then Brock and his team acted on our design to ensure that our experience was what we had hoped. In fact, the process went so well that I recommended that Ryland offer a Cross consultation to any customer looking for certain technology in their homes.

Since then, we have gone back to Cross Communications for some upgrades. Just as with the initial work, Mark Wheeler and his team have been prompt and completed the work as promised. We look forward to working with Brock and Mark in the future with additional technology upgrades.

James W.

Everyone at Cross Communications were great!

I recently remodeled my basement and had a new audio/visual system installed. Everyone at Cross Communications was great to work with and their attention to detail was stellar. It's rare to find great service and they were fantastic. The system works great and I couldn't be happier with the result and service they provided.

 

Joe R.

Cross Communications did an awesome job!

I had an outdated security system and wasn't sure the best route to go moving forward. Brock Cross took the time to explain a few options and find out what type of security I was looking at for my home. He was very polite and worked effeciently to put in the new system in a short time. He explained how to use the new keypad and answer all the questions I had. I was very impressed with the knowledge he had and the excellent service. I would highly recommend using Cross Communications for all your security needs. Great company and people to work with. Thanks again for everything!

 

Kelly K.

Cross Communications was amazing!

Cross Communications was amazing.  They replaced an old alarm system and worked around our schedule.  The installers were very professional and very knowledgeable.   They walked me through every aspect of the system, how it worked and who to contact for changes.  They worked around 2 young children, their toys and their nap times!  I couldn't have asked for more polite, smart and respectful people to come into our house!  I will definitely be recommending Cross to everyone I know!

Thanks again!

Lisa

I want to express my sincere gratitude for the exceptional service I have received from Cross Communications...

I want to express my sincere gratitude for the exceptional service I have received from Cross Communications in relation to the power surge that damaged our alarm system.

The smoke alarm was driving us crazy and would not turn off, so to be able to call someone at 4.00am and get help was very appreciated.

A couple of days later everything is now working fine, thanks to a visit from your technician Tim and his assistant. Very pleasant guys and obviously very good at their jobs.

I would strongly recommend anyone wanting a house alarm, or wanting to change their service, to go with Cross Communications.

Kind regards

Anna F.

My wife and I are thrilled with the work Cross Communications has done for us so far.

My wife and I are thrilled with the work Cross Communications has done for us so far. Brock Cross designed a home theater for us in two rooms with two TVs using the same components: DirecTV satellite receiver, Apple TV, blue ray player with 7.1 surround sound system. They designed it to work in our living room and master bedroom despite the fact neither room is particularly amenable to a home theater set-up. We would rarely use a home theater in the basement. We wanted it in our normal living space. They designed it so no cords or cables are exposed. All the speakers are in the walls and ceiling. The components are contained in another room but completely controlled from the living room. The only thing visible in the living room is the TV.

Tim did an incredible job getting the system installed and worked patiently with us in teaching us how to use the system once he was done. Brock gave us a complete estimate before the work was started. The price was incredibly reasonable. He stuck to the estimate despite the fact Tim had to add a few things once they saw the home theater equipment I already had (some of which is fairly dated). I will continue to use them for additional things in the future. They came highly recommended to me. I highly recommend them to anyone needing a security or home theater set-up.

Brian S.

I loved my services with CC!

I could just rave about how EXCELLENT Tim was to work with. Very professional and extremely outgoing to make sure everything was in good working order.

I loved my services with CC! I had called and was worried about my home security not working, when there had been 3 break ins around me. They were very prompt, courteous and professional. I will always use Cross Communications!!

Mrs. Joshi

The Best Contractors I Have Had!

Just wanted to take the time to let you know your two young men that came over and did the install were two of the best contractors I have had in my building.  They introduced themselves, explained what they needed to do, what I needed to determine, and explained the product and how to use it extremely well.  They were extremely polite when encountering my staff.

I don’t write notes like this often, but felt I should as they were exceptional.  They represent your company very well.

Thank you for the great service and deal.

Michael

Cross was instrumental in making me feel safe in a new environment

I came home from work one Friday evening only to find the front door bashed in and items missing from my home.  Yes, losing personal items, never to be relocated, is devastating but strangers invading your personal space is more so.   By noon, the following day, Cross had installed an alarm system.   The system provided much more protection than I would have imagined.  Living in a two story home, they provided glass breaks, door sensors, and motion detectors.  Amazingly, I set the system even when I was home.  Several years later, I sold the property and built a new home and barn in the country.  Not only did Cross install an alarm system in both, they also installed outside security lighting on our barns.  Moving from a neighborhood to the country was quite a transition for me but Cross was instrumental in making me feel safe in a new environment.

Anne M.